Shipping Policy

Shipping Policy – Takuami Ltd

Last updated: 25 February 2026

Thank you for shopping with Takuami Ltd.
We offer shipping to many countries around the world. Please read this Shipping Policy carefully to understand how we process and deliver orders.

1. Processing Time

All orders are processed within 1–3 business days from our warehouse after payment confirmation.

Processing time does not include weekends or public holidays.

2. Shipping Methods & Delivery Estimates

Below are estimated delivery ranges by region. These are estimates only and not guaranteed delivery dates.

North America

  • USA: 7–12 business days

  • Canada: 7–14 business days

  • Mexico: 8–14 business days

Europe

  • United Kingdom: 7–12 business days

  • Ireland: 10–15 business days

  • Germany: 4–10 business days

  • France: 6–12 business days

  • Italy: 4–12 business days

  • Switzerland, Sweden, Belgium, Denmark: 5–12 business days

  • Rest of Europe: 5–12 business days

Australia & Oceania

  • Australia: 4–12 business days

  • New Zealand: 4–12 business days

Asia

  • Singapore: 3–10 business days

  • Malaysia: 6–12 business days

  • United Arab Emirates: 4–12 business days

  • Saudi Arabia: 4–12 business days

  • Rest of Asia: 10–15 business days

Africa

  • South Africa: 6–12 business days

  • Rest of Africa: 10–20 business days

South America

  • All of South America: 10–20 business days

⚠️ Delivery times are estimates only. Actual delivery times may vary due to factors outside our control (customs, postal delays, seasonal delays, weather conditions, etc.).

3. Free Shipping

We offer Free Worldwide Shipping where available.
Free shipping may not be available for all countries. We reserve the right to modify or remove free shipping at any time.

Private courier options may be offered at checkout for faster delivery.

4. Shipping Exclusions

Due to logistical or regulatory constraints, some countries may be temporarily unavailable for delivery. We will notify you if your address is not currently supported.

5. Handling & Tracking

  • All orders include tracking information once dispatched.

  • Orders are shipped in protective packaging to minimize damage in transit.

  • You will receive tracking details via email once your order is shipped.

6. Customer Responsibilities

You agree to provide a correct and deliverable shipping address.
We are not responsible for:

  • Shipments sent to an incorrect address you provided

  • Lost or delayed packages due to incorrect/undeliverable addresses

  • Customs delays or fees imposed by your country

If a shipment is returned to us due to an incorrect address, you may be responsible for additional shipping fees to resend the order.

7. Customs, Duties & Import Taxes

Takuami Ltd is not responsible for any customs charges, duties, VAT, or import fees imposed by your local authority.

These charges are the responsibility of the customer.

8. Shipping Delays Beyond Our Control

Delays may occur due to:

  • Customs processing

  • Weather events

  • Carrier delays

  • Public holidays

  • Global disruptions

We will assist you in tracking your package, but we cannot guarantee delivery by a specific date.

9. Damaged or Lost Shipments

If your item arrives damaged, please contact us within 48 hours of delivery with photos of the damage.

If your order is lost in transit, we will do our best to help trace it with the carrier, but in most cases lost shipment claims are handled by the shipping provider.

10. Changes to This Policy

We reserve the right to update or modify this Shipping Policy at any time.

The updated version will be posted on this page.