Terms of Service

TERMS OF SERVICE-TAKUAMI LTD

Last updated: 25 February 2026

This website is operated by Takuami Ltd, a company registered in England and Wales.

Registered Office:
128 City Road
London
EC1V 2NX
United Kingdom

Company Number: 17028806
Email: contact@takuami.com

Throughout the site, the terms “we”, “us” and “our” refer to Takuami Ltd.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service.


1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least 18 years of age or the legal age of majority in your jurisdiction.

You may not use our products for any illegal or unauthorised purpose.

We reserve the right to refuse service to anyone at any time for any reason.


2. Products and Availability

All products are subject to availability.
We reserve the right to limit quantities or discontinue products at any time.

Product descriptions and images are provided for illustrative purposes only. Minor variations may occur.


3. Pricing and Payment

All prices are listed in the currency displayed on the website.

We reserve the right to change prices at any time without notice.

Payment must be made at the time of purchase. Orders will not be processed until payment is confirmed.


4. Order Acceptance

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Suspected fraud

  • Incorrect pricing

  • Stock errors

  • Incomplete payment

If your order is cancelled, you will be notified and refunded accordingly.


5. Shipping and Delivery

Orders are processed within the timeframe stated on our Shipping Policy page.

Delivery times are estimates only and are not guaranteed.

We are not liable for delays caused by:

  • Shipping carriers

  • Customs processing

  • Incorrect address provided by the customer

  • Force majeure events

Risk of loss passes to the customer upon confirmed delivery by the carrier.


6. Returns and Refunds

In accordance with UK consumer law, customers may request a return within 14 days of receiving the product.

Conditions:

  • Item must be unused and in original packaging

  • Customer is responsible for return shipping costs

  • Proof of purchase is required

We reserve the right to refuse returns that do not meet these conditions.

Refunds will be processed once the returned item is received and inspected.

Original shipping fees are non-refundable unless the item is faulty.


7. Faulty or Damaged Products

If you receive a damaged or defective product, you must contact us within 48 hours of delivery.

Photographic evidence may be required.


8. Limitation of Liability

To the fullest extent permitted by law, Takuami Ltd shall not be liable for:

  • Indirect or consequential losses

  • Loss of profits or revenue

  • Delays beyond our reasonable control

Our total liability shall not exceed the purchase price of the product.

Nothing in these Terms limits your statutory rights under UK law.


9. Intellectual Property

All content on this website, including images, logos, and text, is the property of Takuami Ltd and may not be used without written permission.


10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.


11. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.


12. Contact Information

For questions regarding these Terms, please contact:

contact@takuami.com